Content and Engagement Manager
Department: Mission Advancement
Reports To: Director of Marketing and Communications
Status: Full-time, Salaried
Effective Date: June 2025
Deadline to Apply: July 8
The Content and Engagement Manager is responsible for developing and executing Kingdom Workers' content strategy to increase volunteer engagement, donor participation, organizational partnerships, and awareness of our mission. This role develops systems that identify, capture, and communicate service and gospel impact. The ideal candidate is both a strategic thinker and gifted storyteller who can transform ministry outcomes into content that inspires action.
Christ-Centered Culture
- This means we regularly share our faith with others. The Great Commission is our mission, and our role is to equip and encourage others to do the same.
- We keep Christ central through active participation in and contribution to the spiritual growth of the organization, maintaining God-pleasing relationships with all co-workers, volunteers, donors, and partners.
- Every person and position, is eagerly looking for opportunities to directly mobilize ministry through our volunteers and donors.
Duties and Responsibilities:
Strategy & Editorial Leadership
- develop and oversee Kingdom Workers' content strategy across all communication channels
- create flexible, responsive content plans aligned with organizational priorities, campaign needs, and emerging opportunities for engagement and impact
- research audience behaviors, nonprofit trends, and emerging faith-related topics to improve effectiveness
- ensure content strategies align with Kingdom Workers' mission, values, and brand standards
- coordinate with freelancers, contractors, and creative partners
- proofread, edit, and review content
AI-Assisted Operations and Analytics
- champion strategic adoption of AI-powered content systems to increase capacity, streamline workflows, and expand ministry reach
- build scalable AI-enabled content systems to accelerate ideation, creation, repurposing, and distribution
- maintain quality standards and brand consistency across AI-assisted content
- monitor performance, engagement metrics, and audience behavior to optimize content
Story Acquisition & Content Creation
- develop systems for identifying, collecting, documenting, and organizing ministry stories across programs
- train staff and ministry partners to recognize and capture stories that support organizational goals
- translate ministry outcomes and impact into compelling narratives that inspire engagement and support through high-quality content for web, email, print, digital, video, and other communication channels
- other duties as assigned
Education, Experience, and Characteristics:
- must demonstrate alignment with Kingdom Workers' Statement of Faith
- Bachelor's degree in Communications, Journalism, Marketing, Public Relations, English, or a related field
- minimum five years of professional experience in communications, journalism, marketing, copywriting, or a related field
- excellent writing, editing, verbal communication, and proofreading skills with the ability to communicate effectively across diverse audiences and channels
- experience developing and executing content strategies
- experience managing editorial calendars and content production workflows
- familiarity with marketing automation, email marketing, and digital platforms
- experience maximizing AI-powered content creation tools and workflows preferred
- ability to participate in a work environment that fosters open and honest two-way communication
- ability to work independently, prioritize workload, and deliver quality results on time, while working on multiple projects simultaneously
- must possess strong communication skills
- be comfortable with the use of technology and software platforms
- have proven ability to work cross-culturally while building relationships and working collaboratively with others
Location and Travel Expectations:
- position is based in the Kingdom Workers’ Office in Waukesha, WI
- position can be partially remote as approved by management
- ability to travel occasionally
- ability to work during evenings and/or weekends occasionally
- ability to travel by road, air or other means as may be encountered in a developing country
- ability to happily spend time and work in remote areas
- valid passport, or ability to obtain one, required
- valid driver’s license required
Other Conditions:
- frequently required to walk, sit, stand, and/or lift up to 30 pounds
- frequently required to utilize hand and finger dexterity
- continually required to talk and hear
- occasional exposure to wet and/or humid conditions, including outdoor exposure
- occasional exposure to bloodborne and airborne pathogens or infectious materials
Note: Reasonable accommodations may be made for individuals with disabilities or physical restrictions to perform the essential functions of this position.
The above information describes the minimum levels of knowledge, skills, abilities, duties, and requirements necessary to perform the primary functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
